IT Support Services

Network Management

CompST has the people, processes and tools to fully operate, administer, maintain and provision all of your networked systems. We keep the network (and the services that the network provides) up and running smoothly by monitoring the network to identify problems as quickly as possible-often times before users are aware that there was even an issue. We also manage your network resources and how they are assigned, including all of the ongoing tasks that are required to keep your network functioning optimally. CompST can also perform computer repairs and upgrades - for example, we can help with the replacement of equipment, the patching of a router, to create an operating system image, or assist you with the addition of a new switch to your network. Lastly, we can even adjust device configuration parameters to enhance and improve the operation of your network. Our solutions are compliant with many of the government regulations including HIPAA and Sarbanes-Oxley and make our customers look good and score high on audits.

24/7 Network Monitoring

CompST uses industry leading tools to monitor every device on the network 24 by 7 to proactively receive alerts and notifications of potentially serious issues. These tools allow our staff to more effectively leverage the use of their time, as well as provide additional capabilities to maintain your environment

Managed Servers, Desktops and Applications

CompST manages critical servers and the applications and services running on them remotely using our advanced tools. Our certified network engineers have the expertise to proactively maintain and quickly troubleshoot and fix any issues that may arise so that your mission critical applications are always available and performing at an optimal level.

Onsite & Remote Support

CompST has invested heavily in IT Management tools that enable our technicians to respond quickly to your critical issues in emergency situations. We can usually respond and start working remotely on an issue within minutes of being notified of your emergency. In those situations that demand an onsite visit to fix a problem, we can dispatch a technician and can usually resolve the problem within 4 hours.

Proactive Maintenance (Network Checkups)

CompST is a big proponent of regularly maintaining your network devices and systems so that you avoid major outages and downtime. Over time, all networks, no matter how small, require regular maintenance or they will fail. Our proactive maintenance services are very affordable. Contact us for a free site survey and quote to determine how your organization can benefit from our proactive network checkups.

IT Assessments & Audits

Many small and mid-sized organizations can benefit significantly from an IT Assessment to improve staff productivity and reduce costs. An IT Assessment should be performed once every three years by an outside consultant to document the inventory of equipment, analyze the performance of the entire environment and make recommendations for improvements. CompST offers a quick and efficient IT Assessment that covers comprehensive descriptions, analysis and recommendations on an organization's servers, workstations, printers, routers, switches, firewall, bandwidth, data center, IT management, data storage, security, critical applications, disaster recovery, networking and business considerations.

CompST also provides consulting services to organizations in advance of, or after a compliance audit to resolve any IT related issues that need to be remediated. Many times this work is centered around documenting the processes and procedures that are in place or need to be in place. CompST can work with your organization to review the specific audit requirements presented and put a plan in place to successfully comply with the auditor’s requests.

Network Cabling, Switch and Router Installation

If you are moving offices or expanding in your current space, our engineers can run the cable, connect your users to the network switches and routers and configure all network devices to ensure maximum performance in your environment.